A message to our valued customers and supporters,
Matt’s Munchies are free of eggs, milk, nuts and soy. So we are embarrassed to find that we have egg on our face.
As a routine matter, we wanted to re-test our products, to make sure that variability in natural products and recipe tweaking was properly being reflected on our Nutrition Facts.
It now appears that the Nutrition Facts we have been relying upon, and which we printed on our packages, were not correct. Basically, our puree concentrate based products, such as the Mango and Apricot flavors, have almost twice the calorie and carbohydrate amounts we originally believed – essentially a package of these flavors are equal to two fruit servings, instead of one. This error stemmed from an incorrect inputting of the concentration of our puree concentrate base in the original calculations. This error did not carry over to products which are made with purees, such as Banana. All of our flavors are still less than 100 calories per package.
We have posted the corrected nutritional information on our website, with further updates to come shortly. Effective immediately, we have stopped shipping all Matt’s Munchies products and will not resume shipments until we are able to affix a corrective label to each package.
Any customer who purchased Munchies and who wishes to return the product for a full refund, we will honor your request.
All of us at Matt’s Munchies sincerely apologize for this error. Please know that this was an honest mistake, and it was never our intention to mislead anyone. We will continue to strive to make pure, delicious organic snacks.
Matt's Munchies Team
Unfortunately these cannot be combined.
Chef Roberts Inc. will be happy to replace any item(s) in the unlikely event that they become damaged or spoiled during transit, or to refund the full purchase price. Shipping/handling charges are not refundable. Refunds will be credited to the originating credit card.
To ensure customer satisfaction, the order should be inspected upon arrival.
Chef Roberts is not responsible for damage or loss as a result of shipments being returned to the freight location, or being undeliverable as a result of incorrect address information supplied, or for the inability of a recipient to receive the package on the delivery date. Unfortunately, we cannot assure proper handling and prompt receipt of packages once they have been picked up by the third party carrier (UPS, FedEx or USPS).
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If you have any questions regarding our return/refund policy, please e-mail us at [email protected]
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